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Jio customer care number : 1800 889 9999

Call on Reliance Jio complaint number– First, you can call on Jio's toll-free helpline number – 198 to lodge your complaint. Second, call on 1860-893-3333 to speak with Jio's customer care center. These services are available 24*7, every day of the year.

 

Our experts are available for your assistance 24x7 (Monday - Sunday)

 

Interested in Jio? Talk to us on  -  1860-893-3333

For recharge plans, data balance, validity, recharge confirmation & offers              1991

For Queries     -    199

For Complaints - 198

For Other numbers    -      1800-889-9999

Tele-verification to activate both HD voice & data services      -       1977

Tele-verification to activate data services only   -  1800-890-1977

For support on International Roaming

(accessible only when roaming abroad) -  +917018899999 (charges applicable)

Device Care Helpline (JioPhone, LYF Mobile & JioFi)

 

Our experts are available for your assistance on all Days, from 9am to 9pm

 

Helpline          -     1800-890-9999

Jio Enterprise Mobility & Business Solutions

 

Our experts are available for your assistance 24x7 (Monday - Sunday)

 

Enterprise Mobility Services    -    1800-889-9333

Enterprise Connectivity Services & Business Solutions    -  1800-889-9444

New Business Connection        -    1800-889-9555


Care Helpline for JioFiber Customers

 

Our experts are available for your assistance 24X7 (Monday – Sunday)

 

Helpline       -        1800-896-9999

Online shopping

 

For any online shopping related assistance, reach out to our experts between 9 am to 9 pm (Monday – Sunday)

 

Helpline         -      1800-893-3399


 Get in touch with us on Twitter @jiocare


If you are not satisfied with the resolution you have provided, and if you wish to appeal further, you may appeal to our Appellate Officers * in your area between Monday to Friday, 10:30 am to 06:00 pm Can. With your unique complaint number, PM gets you to file your complaint with JioCare.

While appealing to the Appellate Authority, please ensure the following:

You should file an appeal within 30 days of the grievance resolution deadline. If there was a reason that you cannot file an appeal within 30 days, please let us know, we can consider your case (up to 3 months).

You can provide your complaint docket number when contacting the Appellate Authority. This will help the Appellate Authority to get the history of your entire case.

Your appeal docket number will be contacted within 3 days of filing your complaint. The appeal will be decided within 39 days from the date of filing your complaint.

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